Support

We understand that enjoying your gaming experience at Party City Casino means feeling secure and supported every step of the way. That's why our dedicated support team is ready to assist you around the clock, ensuring your questions and concerns are addressed promptly and effectively.

How to Reach Us

Our friendly customer support specialists are available 24/7 through multiple convenient channels:

Live Chat : Need immediate assistance? Our live chat service connects you instantly with knowledgeable agents ready to help troubleshoot account issues, clarify bonus terms, or assist with your gameplay queries. Typical response time: less than 1 minute.
Email Support : Prefer reaching out via email? Send your inquiries to support@partycitycasino.com , and we'll typically respond within 1-2 hours, providing detailed solutions tailored to your specific needs.
Phone Support : For personalized assistance, you can call our toll-free number (US/CA) at 800-684-1300. Our experienced representatives are standing by to deliver prompt and courteous help whenever you need it.

Quick Answers at Your Fingertips

We also offer an extensive FAQ section on our website, carefully designed to help you quickly find clear answers to common questions on topics including account management, deposits and withdrawals, bonus offers, and gameplay specifics. This resource is continually updated based on player feedback to ensure comprehensive and relevant information is always accessible.

Committed to Your Satisfaction

At Party City Casino, we take pride in our customer-first approach. Our professional support team is well-trained in all aspects of our casino, from technical troubleshooting and payment methods like Visa, Neteller, or American Express, to details about our exciting promotions such as the 200% Welcome Bonus up to $1500. We remain dedicated to resolving your issues promptly and efficiently, ensuring your gaming experience remains smooth and enjoyable.

Your satisfaction is our priority. Never hesitate to reach out—we're here to help make your Party City Casino experience the best it can be!